Merchant Portal & Reporting
Are you having a hard time overviewing and managing your transactions? You don’t have to. With our Merchant Portal you can easily get a grip on your business’ performance through our intuitive dashboards and smart functions, so you can handle your day-to-day tasks, like reporting and refunds.
Speaking of reports, we enable you to create templates with the information you need to see and download them in the format you prefer: xls, xml, json, csv and html. Reports can also be sent to your ftp-server in any of the above formats or Total IN. From the Merchant Portal you can also manage and setup your users, payment plans and webhooks.
Are you wondering how to charge recurring fees for your service? No problem. Our solution offers a smart way to charge your customer through card payments on a monthly or weekly basis, or at any time range you prefer. You can create and manage your subscription plan offerings in our user-friendly Merchant Portal or through our API. Want to give your customers a chance to try your product or service before signing up? With our subscription plans you can easily allow a free trial period.
Careful about data and how to deal with it? We got you covered. Our metadata functionality allows you to feed in all relevant data along with a transaction, and to easily access it through our visualisation and data export tools. The metadata can in turn be correlated with payment data – so you can optimise your business at every step. This can be extra handy when reconciling payments, when analysing your business performance or when you have made a refund through our Merchant Portal and might want the information to be passed on to your CRM system.
Metadata can also be tailored to your needs. Save customer or product information that are specific to your business and use it to inform your decisions, now and in the future. You can also take advantage of metadata to display relevant product information to your customers.
Are you stuck with a payment solution with no chance of changes? We think differently. We think you know your customers best. So we give you a range of simple payment experiences and methods and you can decide what to offer to your customers, adapting to their needs and having control over the checkout experience you provide them. As it should be.
Our ready made CSS-template let you – as a merchant, change the look and feel including logo, fonts and colours. If you want to avoid our hosted options and prefer building your own payment page, or perhaps you are interested in more customisation and want to try out full white-labelling, please contact our sales team.
Do you want to trigger certain actions and make the payment system react the way you want? With our rule engine you can combine any number of rules to match any scenario you can think of, making the payment system behavior like you prefer.
You can, for example, determine what payment methods would be available for each customer segment (defined by you) and how they might vary depending on the payment amount – large or small. You might also want to easily rearrange the payment methods, displaying only the ones you determine in your checkout. If you have customers logging into your webshop you can also adjust which payment flow version they specifically see. Basically, the rule engine helps you control what goes on under the hood.
Do you want your top sales person to be automatically notified when your biggest sales just got approved? Or perhaps you want your support staff to be notified about complex customer cases in real-time? How about sending your customers a customised thank you email depending on the product they just bought? Then we have just the feature. With our dynamic webhook triggers it is up to you to conjure up all the use cases and automations webhooks can solve for your specific business.
Mobile In-app Payments
Are you running your business through an app or as a digital service? We can support you. Nordea Connect is not only suitable for classic e-commerce, but can easily help you accept payments in your own app. Our solution is mobile-friendly and looks good in an app, as we employ a mobile template to accommodate the digital user experience.
Do you want to activate consumers who haven’t followed through with their purchase? Then our payment links will work perfectly for you. You can generate a personalised link and share it through email, SMS or similar to activate consumers who for example, haven’t completed their purchase yet. Send them a payment link and give them a new shot at finalising their order with the payment method of their choice.
Our payment links offer a lot of functionalities. Customise the payment link to display specific customer references, like their names or information about the product they are about to buy. Provide subscription alternatives to customers who pay with cards. Add metadata information to that specific payment link, so that you can later find and filter the information in your reports.