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Q: How does your pricing model work?
A: For the use of Nordea Connect, a monthly fee and a transaction fee for each payment processed are charged. Fees related to the payment method as such are not included in the price. All of the most relevant payment methods in the Nordics are part of our plan. Should you wish to offer your customers some of the other Nordic payment methods, we can easily enable that for you for a small supplemental fee per month.
Q: How do refunds work?
A: Refunds are charged in the same way as transactions.
Q: Can Nordea Connect help me with all relevant agreements to accept payments?
A: Yes, Nordea Connect will help you in securing an acquiring agreement and getting you set up in all of the relevant payment methods. If you already have an existing acquirer, please contact us for further information.
Q: Do you support non-profits?
A: Yes, Nordea Connect supports non-profit payments and enables the transition towards a sustainable future. Please note that not all payment methods may support this segment.